An agency ad used the name, and it is hard to tell whether you would be buying a funnel, a CRM, or one product that includes both. HighLevel is the company Shaun Clark, Varun Vairavan and Robin Alex started in Dallas in 2018. The brand on the site is HighLevel. GoHighLevel is the name people still type into search.
The homepage calls it "The AI-powered business operating system." In practice it is one product built around a contact database, with the pages, messages and bookings attached to each contact. If you buy ads and need to know which click made the sale, start with what an ad tracker is. HighLevel is the client system beside that record.
Who it fits, and the drawbacks that show up in long-term use, are in the GoHighLevel review.
What does GoHighLevel do?
The homepage lines the product up as capture, nurture, close, evangelize and reactivate, and describes tools that turn leads into bookings, sales, reviews and repeat customers. The pricing page names the modules in that subscription: CRM and pipelines, websites, funnels and landing pages, workflows, email and SMS, calendars, payments, courses, communities and reputation tools.
- Capture. The website, the funnel and the landing page.
- Nurture. Workflows that send the email and the SMS.
- Close. The pipeline, the calendar and the payment.
- Evangelize. Reputation tools that request the review.
- Reactivate. Courses and communities for the next purchase.
An agency account holds each client in a separate sub-account. The pricing page says most users replace a CRM, a funnel builder, email software, an appointment scheduler, an SMS tool and review software with this subscription. Those modules overlap what a landing page builder and a sales funnel builder each sell. One of those tools is the page a paid click lands on, and the other is the chain from that page through checkout. HighLevel is the subscription that also keeps the contact record and a separate account for each client.
Who it is for
The buyer is a marketing agency, or a freelancer serving local clients, who wants the CRM and the follow-up together. People who have run it for a while describe more use for an agency than for one small business on a single account. That is my pick too: several local clients sharing one follow-up system.
A single paid-traffic page is the fork in Leadpages vs GoHighLevel and Unbounce vs GoHighLevel. Checkout and the rest of the path sit in ClickFunnels vs GoHighLevel, GoHighLevel vs Systeme.io and GoHighLevel vs Kajabi. The wider set is the sales funnel builder alternatives. Someone who already has the product and wants a different one starts at GoHighLevel alternatives.
GoHighLevel tutorial: one client account, then a snapshot
Any plan includes a 14-day trial of that plan's features. Billing starts on its own when the trial ends, unless you cancel first. Open one sub-account and run a single workflow from the new lead to a booked appointment.
Snapshots are reusable templates of selected configuration from a sub-account: workflows, funnels, calendars, forms and dashboards. Contacts, appointments, conversations and live account history stay in the account you copied from. Agencies use that copy so the next client gets the setup without the previous client's people.
The cost people name is the time spent learning, and the subscription is already running while that happens.
Plans, usage fees and the shared sending IP
Starter is $97 a month, or $970 for the year, and it includes three sub-accounts, unlimited contacts, unlimited users and the core features. HighLevel describes that plan as the fit for a single business or a new agency. Unlimited removes the sub-account cap. It is $297 a month, or $2,970 for the year, with phone and email rebilled at cost and basic API access. Agency Pro is $497 a month, or $4,970 for the year. SaaS Mode is only on this plan: subscriptions sold from your own site, client accounts created automatically, phone, email and other usage rebilled with a markup, and advanced API access.
Phone, SMS, email and premium AI are usage charges on top of the subscription. On the default LC Email setup, your own sending domain still shares the sending IP with every other platform user. HighLevel's email guide says so. A dedicated IP is $59 a month per IP. People sending on the shared pool report that another account's behavior can pull their delivery down with it. The line-by-line version of the tiers is GoHighLevel pricing.
Read the GoHighLevel review before you open the trial.
Sources for this definition